FAQs

Taking care of your golf glove properly can extend its lifespan and maintain its performance. Here are some tips to help you keep your golf glove in great condition:

1. Keep Dry: Moisture can cause leather to deteriorate. Avoid playing with a wet golf glove, and if your glove gets wet during play, allow it to air dry away from direct sunlight or heat.
2. Proper Storage: Store your golf gloves in a cool, dry place. Use our glove pouch to keep the glove flat and protected. Avoid leaving them in a hot car or exposed to direct sunlight for extended periods, as this can cause leather to become brittle.
3. Rotate Gloves: To avoid excessive wear and tear on a single golf glove, rotate between multiple gloves during your rounds of golf. This allows each golf glove to dry and rest between uses.
4. Cleaning: Clean your golf glove occasionally to remove dirt and sweat. Use a damp cloth or sponge to gently wipe the surface of the glove. Avoid using harsh chemicals or detergents, as they can damage the leather.
5. Hand Hygiene: Wash your hands before putting on your golf glove to prevent transferring dirt, oils, or lotions onto the glove's surface.
6. Replace When Necessary: Despite proper care, golf gloves will eventually wear out due to the nature of the sport. When you notice significant wear, tear, or loss of grip, it's time to replace your golf glove for optimal performance.

By following these tips, you can ensure that your golf glove remains comfortable, functional, and durable throughout your rounds of golf.

Ensuring a proper fit for your golf glove is essential for comfort, control, and performance on the golf course.

Your golf glove should fit snugly on your hand without feeling too tight. It should feel like a second skin, providing a secure grip on the club without constricting your movements. Bear in mind that cabretta leather tends to stretch slightly through use, so an initially snug fit will loosen over time.

Please see our size guide for more information

Cleaning and maintaining your microfibre golf towel is important to ensure its longevity and effectiveness. Here's how you can wash your microfibre golf towel:

1. Preparation: Shake off or gently brush any loose dirt, grass, or debris from the microfibre golf towel before washing.

2. Machine Washing: Wash the microfibre golf towel in cold or lukewarm water on a gently cycle to prevent damaging the delicate fibres. Use a mild detergent that does not contain bleach or fabric softener. Fabric softener can clog the microfibre's fibres and reduce its absorbency.

3. Drying: Opt for air drying and avoid using the tumble dryer.

4. Storage: Store your microfibre golf towel in a cool, dry place to prevent mold and mildew growth. Avoid exposing the golf towel to direct sunlight for extended periods, as this can cause fading and deterioration of the fabric.

5. Regular Maintenance: To keep your microfibre golf towel in optimal condition, it's a good practice to wash it regularly, especially after heavy use on the golf course.

Microfibre golf towels are designed to be durable and highly absorbent, making them ideal for use on the golf course. By following these washing guidelines, you can ensure that your microfibre golf towel remains effective and maintains its quality over time.

We offer a 14-day free return policy to ensure your complete satisfaction with your purchase. If, for any reason, you are not entirely satisfied with your order, you have the option to return the item(s) within 14 days of receiving them.

Your satisfaction is our priority, and we want you to feel confident in your purchase.

See Shipping & Returns for more information.

If you find that the product you are interested in is currently out of stock, we apologise for any inconvenience this may have caused. Here are the steps you can take:

1. Wait for Restock: If the product is temporarily out of stock, we recommend checking back on our website periodically. We strive to restock popular items as quickly as possible. You can also sign up for notifications to receive an alert when the product is available again.

2. Explore Alternatives: While you wait for the product to be restocked, consider exploring similar products or alternatives that might meet your needs. Our website or customer support team can help you find comparable options.

3. Contact Customer Support: If you have specific questions about the product's availability or restock timeline, our customer support team is here to assist you info@sinkingbirdies.co.uk. They can provide more information and help you make an informed decision.

5. Stay Informed: Follow us on social media or subscribe to our newsletter to stay updated on product restocks, promotions, and new arrivals.

We understand the frustration of not being able to purchase a desired product right away, and we appreciate your patience and understanding.

We apologise if you have received a defective or damaged item. Your satisfaction is our top priority, and we are here to help resolve this issue for you.

Please reach out to our team as soon as possible to report the issue. You can contact us at orders@sinkingbirdies.co.uk. Provide your order number and a detailed description and picture of the defect, damage or issue so we can evaluate the issue and make it right.

If you need to amend your shipping address after placing an order, we recommend contacting our customer support team as soon as possible at orders@sinkingbirdies.co.uk. Please provide your order number and the corrected shipping address details.

We will make every effort to accommodate your request, but please be aware of the following:

1. Window of Opportunity: Our order processing system is designed for efficiency and speed. If your order is still within the processing phase, we may be able to update your shipping address.
2. Shipping Progress: Once your order has progressed to the shipping phase, it becomes increasingly difficult to make changes. At this point, we cannot guarantee that an address change can be made.
3. Accuracy and Delivery: Ensuring accurate delivery is a priority for us. If an address change is possible, we will work diligently to prevent any disruptions to your delivery.

Alternative Options:
If an address change cannot be accommodated due to order processing or shipping progress, you might consider:

• Contacting the shipping carrier directly to arrange for address redirection or pickup.
• If the delivery is still unsuccessful, the package may be returned to us, and we can assist in reshipping it to the correct address.

Please be aware that address amendments are subject to our order processing timeline and shipping status. We appreciate your understanding of the potential limitations in this matter.

If you have further questions or concerns, please don't hesitate to reach out to our customer support team. We're here to help ensure your shopping experience is as smooth as possible.

If you would like to cancel you order please contact us at orders@sinkingbirdies.co.uk as soon as possible with your order number.

Unfortunately, once an order is sent, we will not be able to cancel your order.

Rest assured that if you have any concerns or need assistance with your order, our customer support team is here to help. If there are any issues with the products you receive, we have a straightforward return process in place to address your needs.

We aim to process and despatch all orders within 1-3 business days from your order date.

Our standard shipping typically takes around 2-4 business days to deliver your order once despatched.

Our express shipping typically takes around 1-3 business days to deliver your order once despatched.

Please note that these estimates may vary based on your location and current shipping volumes.

Once your order has been shipped, you will receive a shipping confirmation email.

If you have selected standard delivery for your order, it's important to note that it does not include order tracking as part of the service.

If you are concerned about the lack of tracking and need more control over your delivery, please upgrade to our express shipping for an additional fee.

We're here to assist you.

Contacting our customer support team is easy.

1. Email: You can reach out to us via email at info@sinkingbirdies.co.uk. Simply compose an email with your inquiry, question, or concern, and one of our dedicated support representative will respond to you as soon as possible.

2. Online Contact Form: Some customers find it convenient to fill out our online contact form on our website. Provide your details and your message, and we'll get back to you promptly.

3. Social Media: You can also reach out to us through our official social media channels, such as Instagram or TikTok. Send us a direct message or leave a comment, and we'll respond to you as quickly as possible.